HP OMNIBOOK X FLIP 14-FM0026TU LAPTOP DISPLAY ISSUES

[SRIDHARD11]

HP OMNIBOOK X FLIP 14-FM0026TU Laptop, facing display enlarge issues.
After shutdown my system and started , i am seeing my desktop icons got enlarged and mouse cursor also enlarged a lot.

If i restart my system this problem mostly not occured. Most of the times this issue occuring when i start my system first time.
But always not seeing this problems.

Also not able to sign in Device encryption.

Further was Recall option works in my system or not? i am not able to configure that,

Please help me on this.

[Garp_senchau]

@SRIDHARD11, Welcome to HP Support Community,

Thank you for posting your query; I’m here to help by guiding you through steps to resolve this issue

Big icons and mouse after starting the laptop

Turn off Fast Startup:

Go to Control Panel > Power Options > Choose what the power buttons do.

Click Change settings.

Uncheck Turn on fast startup and save.

Update your graphics driver from the HP Support Assistant or HP website.

If icons look big, go to Display Settings > Scale and set to 100% or 125%.

Can’t sign in to Device Encryption

Make sure:

You are signed in with a Microsoft account.

TPM is enabled (Press Windows + R, type tpm.msc, press Enter).

The BitLocker Drive Encryption Service is running (services.msc).

Recall feature not working

Recall only works on Copilot+ PCs with Snapdragon X Elite or X Plus chips.

Your OmniBook uses Intel, so Recall is not supported.

I hope this helps.

Please feel free to reply here if you have any questions or if you need further clarification on any of the steps. 

Take care and have a good day. 

If my response helped, please mark it as an Accepted Solution! ✅ It helps others and spreads support. 💙 Also, tapping "Yes" on "Was this reply helpful?" makes a big difference! Thanks! 😊

Regards,

[hbegaki]

Hello,

Turning off fast-startup is solving this issue and this is since 24H2 update a common problem by especialy HP Spectre and Omnibook models. 

I do not understand, why HP still not focusing on this problem and solve this issue with Microsoft together.

Why we as users of HP devices should turn off fast-startup to solve this issue ?

HP has to give more effort to solve the problem.