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‎05-07-2025 10:22 AM

HP Recommended
Product: HP OmniBook Ultra 14 inch Laptop Next Gen AI PC 14-fd0000 (9J387AV)
Operating System: Microsoft Windows 11

Hello! I bought my HP OmniBook Ultra Laptop 14 less than 5 months ago.

 

I started using it, and everything seemed fine. I needed a new computer because my previous Lenovo (a pretty old one) started having screen glitches. Now, the same issue is happening with my new HP laptop.

 

It randomly glitches, turns off and on, and also displays various screen issues while glitching. It’s also become very slow out of nowhere— for example, if I try to type something, it can take up to a minute for the text to appear.

 

I’ve been trying to get it fixed through HP, but I’m facing issues with them recognizing the warranty.

 

They had me delete Windows, assuring me it would solve the problem. I lost all my data, but the issues persist. 

 

All drivers are up to date.

 

Any ideas?

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