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HP Recommended
OMEN 30L Desktop PC GT13-1000a (207P7AV)
Microsoft Windows 11

HP Privacy settings keeps popping up. I cannot access it, so I have to close it with task manager. The app is no longer available from the Microsoft Store. I did repair and reset and it still does not work. Do I uninstall it?

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi @pdnRPH 

 

Welcome to the HP Support Community! We're here to help you get back up and running.

 

Thanks for the details — this is a known issue with the HP Privacy Settings app on some systems, especially after upgrading to Windows 11 or doing system updates.

What Does HP Privacy Settings Actually Do?

It's primarily meant for HP business laptops, allowing users to:

Toggle webcam/mic privacy settings

Manage privacy screen (on models with Sure View tech)

 

Your OMEN 30L desktop doesn’t need it at all — it was likely preinstalled or carried over from a previous image or utility bundle.

 

Yes, you may uninstall HP Privacy Settings, as it's not required for your system and is now deprecated. It’s safe and often necessary to remove it if it’s malfunctioning.

Recommended Action: Uninstall HP Privacy Settings

You can remove it cleanly using either:

 

Option 1: Use Windows Settings

Press Windows + I to open Settings

Go to Apps > Installed apps

Search for HP Privacy Settings

Click the ⋮ (three dots) > Uninstall

If it uninstalls successfully, you’re done.

 

Option 2: Use PowerShell (If It Won’t Uninstall Normally)

Press Windows + X > Windows Terminal (Admin) or PowerShell (Admin)

Paste this command:

  1. Get-AppxPackage *HPPrivacySettings* | Remove-AppxPackage

Press Enter.

This will force-remove the app for your user.

 

Let me know if the uninstall fails or if you want to remove it for all users — I can give a more advanced script if needed.

 

If my response helped, please mark it as an Accepted Solution It helps others and spreads support. 💙 Also, tapping "Yes" on "Was this reply helpful?" makes a big difference! Thanks! 😊

 

Take care, and have an amazing day!

 

Regards, 

Hawks_Eye

 

I am an HP Employee.

View solution in original post

3 REPLIES 3
HP Recommended

Hi @pdnRPH 

 

Welcome to the HP Support Community! We're here to help you get back up and running.

 

Thanks for the details — this is a known issue with the HP Privacy Settings app on some systems, especially after upgrading to Windows 11 or doing system updates.

What Does HP Privacy Settings Actually Do?

It's primarily meant for HP business laptops, allowing users to:

Toggle webcam/mic privacy settings

Manage privacy screen (on models with Sure View tech)

 

Your OMEN 30L desktop doesn’t need it at all — it was likely preinstalled or carried over from a previous image or utility bundle.

 

Yes, you may uninstall HP Privacy Settings, as it's not required for your system and is now deprecated. It’s safe and often necessary to remove it if it’s malfunctioning.

Recommended Action: Uninstall HP Privacy Settings

You can remove it cleanly using either:

 

Option 1: Use Windows Settings

Press Windows + I to open Settings

Go to Apps > Installed apps

Search for HP Privacy Settings

Click the ⋮ (three dots) > Uninstall

If it uninstalls successfully, you’re done.

 

Option 2: Use PowerShell (If It Won’t Uninstall Normally)

Press Windows + X > Windows Terminal (Admin) or PowerShell (Admin)

Paste this command:

  1. Get-AppxPackage *HPPrivacySettings* | Remove-AppxPackage

Press Enter.

This will force-remove the app for your user.

 

Let me know if the uninstall fails or if you want to remove it for all users — I can give a more advanced script if needed.

 

If my response helped, please mark it as an Accepted Solution It helps others and spreads support. 💙 Also, tapping "Yes" on "Was this reply helpful?" makes a big difference! Thanks! 😊

 

Take care, and have an amazing day!

 

Regards, 

Hawks_Eye

 

I am an HP Employee.
HP Recommended

Uninstalled HP Privacy Settings with no problem. Thank you for your input and expert explanation.

HP Recommended

You're very welcome, @pdnRPH! I'm glad the uninstall went smoothly and that my explanation helped. 

 

That kind of proactive cleanup keeps your system lean and avoids unnecessary background processes—smart move.

 

If you ever want to dig into other HP utilities or streamline your setup further, I’ve got your back. Enjoy the clean slate! 🧼💻

 

Take care, and stay fantastic! 

 

Regards, 

Hawks_Eye

I am an HP Employee.
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