-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Notebooks
- AI PCs
- HP Smart friend service

Create an account on the HP Community to personalize your profile and ask a question
01-19-2025 12:07 PM
I am trying to cancel the HP Smart Friend Subscription. I have also been double-billed for this service.
I am caught in a seemingly endless loop of departments at HP. I need to correct this and get HP to stop charging my credit card.
Is there some way to get through to the Smart Friend billing department
01-19-2025 12:14 PM
Welcome to the HP English Community --
True - SmartFriend Support might not be available until tomorrow (regular Workday).
Perhaps wait and try again on Monday.
OPTIONAL >> Purchase HP an out-of-Warranty service contact
HP SmartFriend Services
HP SmartFriend Services | HP® Official Site
Need Help?
Open the SmartFriend Data Sheet - Contact Information
Scroll down to section “Service by Region” and check the contact options in your region / location.
=== --- === --- === --- === --- ===
Thank you for participating in the HP Community --
Real people who own, use, and support HP devices.