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‎05-21-2025 01:28 PM

HP Recommended

My MacBook Air was to upgrade tonight but I cannot allow it because HP has placed a file extension on my computer and this computer is not compatible with that extension,  I will be unable to print from this computer if the file extension is not removed.  

I certainly cannot afford to purchase a new printer.  The printer I have is HP Envy Photo 7155.

1 REPLY 1

‎05-21-2025 09:15 PM - edited ‎05-21-2025 09:17 PM

HP Recommended
@Brenda980 wrote:

My MacBook Air was to upgrade tonight but I cannot allow it because HP has placed a file extension on my computer and this computer is not compatible with that extension,

@Brenda980 

 

Sorry, which extension are you talking about ? It is NOT compatible means it is NOT compatible. What is your printer ? Please use    https://apps.apple.com/us/app/hp-smart-for-desktop/id1474276998?mt=12

 

 

Regards

BH
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