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‎02-03-2025 03:14 PM

HP Recommended
Product: HP 255 15.6 inch G9 Notebook PC (50J79AV)

My HP is not receiving 100% of the data flow from the router (Starlink).  I am checking the speed of the Starlink with my phone and it will show 50 to 100Mbps and the HP will show only 5.  Can you help me?

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1 ACCEPTED SOLUTION

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‎02-03-2025 04:22 PM

HP Recommended

@1961jerry 

 

Your machine has one of the following options

 

Realtek RTL8822CE 802.11ac 2x2 Wi-Fi® + Bluetooth® 5.0 Wireless Card
Realtek RTL8821CE 802.11a/b/g/n/ac (1x1) Wi-Fi® with Bluetooth® 4.2 Wireless Card
Realtek RTL8852BE 802.11ax 2x2 Wi-Fi® + Bluetooth® 5.3 Wireless Card

 

What is on the Device Manager ? Please update its driver from

 

         https://support.hp.com/us-en/drivers/hp-probook-455-15.6-inch-g9-notebook-pc/2101000040

 

Regards.

 

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




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2 REPLIES 2

‎02-03-2025 04:22 PM

HP Recommended

@1961jerry 

 

Your machine has one of the following options

 

Realtek RTL8822CE 802.11ac 2x2 Wi-Fi® + Bluetooth® 5.0 Wireless Card
Realtek RTL8821CE 802.11a/b/g/n/ac (1x1) Wi-Fi® with Bluetooth® 4.2 Wireless Card
Realtek RTL8852BE 802.11ax 2x2 Wi-Fi® + Bluetooth® 5.3 Wireless Card

 

What is on the Device Manager ? Please update its driver from

 

         https://support.hp.com/us-en/drivers/hp-probook-455-15.6-inch-g9-notebook-pc/2101000040

 

Regards.

 

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




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‎02-04-2025 06:26 AM

HP Recommended

Dear Mr. Banhien:

 

Good morning and thank you for replying to my inquiry.  

 

I followed your instructions and then I did an update of the Windows OS 11.  These actions have greatly improved the flow of data from the server.  End-of-the-day:  the situation is much better.  Thank you.

 

Kindest regards.

 

Jeremiah P. Byrne

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