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08-24-2025
05:39 PM
- last edited on
08-25-2025
03:19 AM
by
Nal_NR
I can't change the email on my hp.com account. I can't create a new account and just delete the old account. There's no place, and I've been looking for an hour, on HP's web site to actually call a person.
08-26-2025 09:35 AM
@danoreilly,Welcome to HP Support Community,
Thank you for posting your query; I’m here to help by guiding you through steps to resolve this issue
To update your email address on your HP account, follow these steps:
- Go to MyAccount, and click Sign In. Enter your account credentials.
- Click Account, then Profile in the left menu, and then select Update Security Settings.
- Make the updates you need, and click Apply Changes.
- A confirmation email will be sent to your new email address. Open this email and click Confirm email address.
I hope this helps.
Please feel free to reply here if you have any questions or if you need further clarification on any of the steps.
Take care and have a good day.
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Regards,
Garp_Senchau
I am an HP Employee