Hp active pen G3

[Sabine77]

My HP active pen G3 is successfully connected to my Omnibook, but does not perform any action. How to fix this?

[Deep_World]

Hi @Sabine77,

Welcome to the HP Support Community!

Thanks for reaching out!

We're thrilled to have the opportunity to assist you and provide a solution.

I’m sorry you’re going through this; I understand the concern and don’t worry I’ll help you with this. 

         Check the Pen’s Battery/Charge

• Even though the pen connects, a low or faulty battery can prevent input.
• Make sure the pen is fully charged or replace the battery if applicable.
   
• Verify Windows Ink Settings
  • Go to Settings → Bluetooth & devices → Pen & Windows Ink.
  • Ensure “Allow apps to use my pen” is enabled.
  • Test the pen in apps like Sticky Notes or Whiteboard to confirm functionality.
     
• Update Drivers and Firmware
  • Use HP Support Assistant or visit HP’s support site to install the latest graphics driver, touchscreen driver, and Active Pen firmware.
  • Outdated or missing drivers are a common cause of pens not registering input.
     
• Check Device Manager
  • Open Device Manager → expand Human Interface Devices.
  • Look for “HID‑compliant pen.” If missing or with a warning icon, reinstall drivers.
     
• Test on Different Apps
  • Try drawing in Paint or writing in OneNote. If the pen works in some apps but not others, the issue may be app‑specific.
     
• Screen Calibration
  • In Control Panel → Tablet PC Settings, calibrate the screen for pen input.
  • Miscalibration can cause the pen to appear unresponsive.
     
• Reset Bluetooth Connection
  • Remove the pen from Bluetooth devices, restart your Omnibook, and reconnect.
  • Sometimes a fresh pairing resolves input issues.
     
• Physical Check

Inspect the pen tip for damage or looseness. A worn tip can prevent proper contact.

I hope this helps.

I'm glad I could help! 😊 If this resolved your issue, please mark it as "Accepted Solution" and click "Yes" on "Was this reply helpful?" Your feedback not only keeps us going but also helps others find the solution faster! 

Take care and have an amazing day ahead! 

Best regards,

Deep_World