I PURCHASED A NEW HP LAPTOP ON 26TH MAY 2025 BUT WHY SYSTEM IS SHOWING WARRANTY LEFT FOR 3MONTHS.

[SATISH_KR_SAGAR]

I PURCHASED A NEW HP LAPTOP ON 26TH MAY 2025 WITH 03YEARS WARRANTY BUT WHY SYSTEM IS SHOWING WARRANTY LEFT FOR 3MONTHS 17 DAYS ONLY.

PRODUCT NUMBER: A5BJ6PA#ACJ

SR NO: 5CD4254MLD 

[banhien]

@SATISH_KR_SAGAR 

I can NOT find the specs of your machine and A5BJ6PA is invalid

        https://partsurfer.hp.com/?searchtext=A5BJ6PA

and your machine is NOT on the list

       https://partsurfer.hp.com/?searchtext=7M3L3AV

Regards.

[Paul_Tikkanen]

@SATISH_KR_SAGAR 

According to the information you posted you have a HP Spectre x360 laptop model 16-aa0015tu.

HP Spectre x360 40.6 cm (16) 2-in-1 Laptop 16-aa0015TU, Black - 40.5 cm (16) (A5BJ6PA) - Shop HP.com...

A5BJ6PA is the correct product number but when you do a search on the HP Partsurfer website, by the product number only, it does not show up.

You have to enter the serial number of the notebook in the HP Partsurfer website.

Since this is a peer-to-peer forum and we do not work for or represent HP, please contact HP customer service starting at the link below to have the warranty start and end dates adjusted to the date you purchased the notebook.

Official HP® Support