I cannot wake on LAN my PC

[ramoneji]

I cannot wake on LAN my 8200. I have also a 8300 wich has the same Intel 82579LM LAN interface and I can start it using aan Android app WOL, but not with this 8200

[ramoneji]

Of course, both PCs have the same settings in BIOS and in driver

[Kuroi_Kenshi]

Hi @ramoneji,

Welcome to the HP Support Community! 

Thanks for reaching out about your query regarding your printer!

We're thrilled to have the opportunity to assist you and provide a solution.

Try these steps:

BIOS Configuration for WoL:

• During boot, press Ctrl-P to access the Intel Management Engine BIOS Extension (MEBx).
• Enter the default MEBx password (admin) and change it to a strong password, if not already done.
• Navigate to the Manageability Feature Selection menu in the MEBx, and ensure that Intel Active Management Technology (AMT) is enabled.
• Check the power state configuration under the Power Control menu. Ensure that the Intel ME is set to remain active in S3, S4, and S5 sleep states.

Network Adapter Settings:

• Open Device Manager on the HP Compaq 8200.
• Find the Intel 82579LM network adapter, right-click on it, and select Properties.
• Under the Power Management tab, ensure the checkbox that allows the device to wake the computer is enabled.

Driver Update:

• Make sure the network adapter has the latest drivers installed. You can download and install the latest drivers from the HP support website.

WoL Configuration in BIOS:

• Enter BIOS Setup by pressing F10 during the boot process.
• Navigate to the Advanced tab, and ensure that Wake on LAN is enabled.

Router Configuration:

• Ensure your router or switch supports sending Magic Packets necessary for Wake on LAN to function.

Firewall Settings:

• Ensure that your firewall or security software does not block the Magic Packets being sent to the PC.

Cross-Comparisons:

• Since your Compaq 8300 can wake on LAN using the same app, review and compare both systems' BIOS, network adapter settings, and router configurations to ensure consistency.

I hope this helps.

I'm glad I could help! 😊 If this resolved your issue, please mark it as "Accepted Solution" and click "Yes" on "Was this reply helpful?" Your feedback not only keeps us going but also helps others find the solution faster! 👍✨

Take care and have an amazing day ahead! 🚀

Best regards,

[ramoneji]

Hi Kuroi

I've followed your steps .

I had not to change nothing,  In Intel ME Power control. And also in Devices administrator the Magic Packets are allowed.

When I start it using the WOL app now it starts Intel Boot Agent and it stay in this screen for long time. Finally I push the power button to reset it.

The BIOS settings  are very similar in 8200 and 8300

Regards

Ramon Paradell

Desktop was on in S8, Me Wake in S3, S4-5

[Kuroi_Kenshi]

Hi @ramoneji,

Welcome to the HP Support Community! 

We're here to help you tackle that malfunction! Don't worry, we've got your back! 

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Stay tuned, and thanks for your patience! 

Best regards,