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HP Recommended
HP ENVY x360 Convertible Laptop PC 13-bd0000 (172M7AV)
Microsoft Windows 11

The seller says that the warranty date starts from the date of purchase from HP which is **bleep** . Ideally the warranty starts from the first day of activation which should be in July 2023. How is that possible that my warranty had already expired on 2022?  How should I go about this issue? I have encountered an accidental damage and now the repair is expensive. 

1 REPLY 1
HP Recommended

@Sam00909, Welcome to the HP Support Community! We're thrilled to have you here! 

Thanks for posting your query! We're here to help you navigate the warranty dispute process. 

 

To get started, please check out this handy guide: https://support.hp.com/hk-en/document/ish_2534210-1364541-16  It's packed with steps to help you raise a warranty dispute. 

 

While you're at it, you could also check your warranty status here: https://support.hp.com/in-en/check-warranty 

We hope this helps you get back on track! 

 

Take care, and have an amazing day! 

 

If our solution hit the spot, please click "Accepted Solution" to help others find the answer. And if you'd like to say thanks, select "Yes" on the bottom left as that would make our day! 

 

Regards, 

ZOEY7886
I am an HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.