In-Build camera Not Functioning

[Omi86]

Hello Team HP,
My Camera is not working. What is the exact problem I don't know but the camera screen is totally black out. I am Using HP Victus laptop.

[Kuroi_Kenshi]

Hi @Omi86,

Welcome to the HP Support Community!

I understand that the built-in camera on your HP Victus is showing a completely black screen.

Please try the following:

• Check the camera privacy shutter/key
• Make sure the physical camera shutter is open.
• If your model has a camera privacy key, press it once to enable the camera. HP notes that some notebooks have a privacy switch or shutter key that can disable the webcam. 

Check Windows camera permissions

• Go to Settings > Privacy & security > Camera.
• Make sure camera access is turned on.
• Also make sure the application you're using has permission to access the camera. 

Test the camera directly

• Open the Windows Camera app.
• Check whether the image is still completely black.

Check Device Manager

• Right-click Start > Device Manager.
• Look under Cameras, Imaging devices, or Sound, video, and game controllers.
• Check whether the built-in camera is listed and whether it has a warning icon.

If the camera is not detected in Device Manager, please let us know. Also provide the exact Victus model/product number and current BIOS version, so we can check the appropriate HP camera driver and next troubleshooting steps.

Best regards,
Kuroi_Kenshi