Is there anyway to get a person to assist with warranty issues?

[Elmurph1]

The HP website says my warranty is expired. It should not be expired, it is less than a year old. I tried to dispute this on the website but got an error every time. Is there anyway to talk to a person about this? 

[zoey7886]

@Elmurph1, Welcome to the HP Support Community! We're thrilled to have you here! 

Thanks for posting your query! We're here to help you navigate the warranty dispute process. 

To get started, please check out this handy guide: https://support.hp.com/hk-en/document/ish_2534210-1364541-16  It's packed with steps to help you raise a warranty dispute. 

While you're at it, you could also check your warranty status here: https://support.hp.com/in-en/check-warranty 

We hope this helps you get back on track! 

Take care, and have an amazing day! 

If our solution hit the spot, please click "Accepted Solution" to help others find the answer. And if you'd like to say thanks, select "Yes" on the bottom left as that would make our day! 

Regards, 

[Elmurph1]

Hello Zoey, thank you for your reply. I have already followed all the steps given prior to my posting here. Every time I follow the steps to dispute the warranty, I get an error. I upload my document which is less than two megabytes in size, but when I try to submit I get the following error: We're sorry

HP Customer Support site is temporarily unavailable. We apologize for any inconvenience. Please check back later.

I have tried this multiple times and from different devices and I still get the same error. Therefore I followed the steps to fax the information. I faxed a copy of my receipt on 5/16/ 2025. I still have not gotten a reply. That is why I'm asking if there's a way to get a person on the phone to talk to. 

Thank you,

Elmurph1

[zoey7886]

@Elmurph1, Welcome to the HP Support Community! 

We're here to help you tackle that warranty issue! Don't worry, we've got your back! 

To get you the best assistance, we need to take this conversation to a private chat. We're inviting you to a private message to protect your privacy and ensure that any sensitive information remains confidential. 

To access your private message, just click the little blue envelope icon on the upper right corner of your HP Community profile, next to your profile name.  

We're looking forward to helping you resolve this issue! 

Stay tuned, and thanks for your patience! 

Regards,