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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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- Keyboard not working in swiss layout

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02-11-2025 10:13 AM
Hi @abcgl77, Welcome to HP Support Community. 👋
Thank you for posting your query, I will be glad to help you.
Ah, the elusive backslash! It seems your keyboard is playing hide-and-seek 👀 with this essential character. Fear not, we'll coax it out of its hiding place.
Please follow these steps:
Check Keyboard Layout: Ensure that your keyboard layout is set to Swiss in your Windows settings. Go to Settings > Time & Language > Language & Region and make sure the correct layout is selected.
Update Keyboard Drivers: Sometimes, updating the keyboard drivers can fix the issue. You can do this by:
- Right-clicking on the Start button and selecting Device Manager.
- Expanding the Keyboards section, right-clicking on your keyboard, and selecting Update driver.
- Following the prompts to search for and install any available updates.
Uninstall and Reinstall Keyboard Driver: If updating doesn't work, try uninstalling the keyboard driver and then restarting your laptop. This will force Windows to reinstall the driver.
- In Device Manager, right-click on your keyboard and select Uninstall device.
- Restart your laptop, and Windows should automatically reinstall the driver.
Use On-Screen Keyboard: As a temporary workaround, you can use the on-screen keyboard to type the backslash. You can enable it by going to Settings > Ease of Access > Keyboard and turning on the On-Screen Keyboard.
Check for Physical Issues: Ensure that there is no physical damage or debris under the key. Sometimes, a gentle cleaning can help.
I hope this helps. 🙂
Take care and have a good day. 😇
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!
Max3Aj
HP Support