My omnibook 5 does not work in laptop mode the external mouse works but not the keyboard.

[willi481]

All updates have been done, in clamshell mode the orientation does not change.

[Garp_senchau]

@willi481, Welcome to HP Support Community,

Thank you for posting your query; I’m here to help by guiding you through steps to resolve this issue

Clamshell mode: Most 2-in-1 devices do not auto-rotate in this mode. Auto-rotation is typically disabled to prevent accidental screen flips.

Tent/Tablet Mode: Auto-rotation should activate in these modes.

Check Rotation Lock:

Open Settings > System > Display.

Scroll to Display Orientation.

If “Rotation lock” is available:

Make sure it’s turned off.

Check Tablet Mode Settings:

Go to Settings > System > Tablet.

Under When I use this device as a tablet, try selecting:

“Always switch to tablet mode” or

“Ask me before switching”.

Check Sensor Functionality:

Open Device Manager.

Expand Sensors (or System Devices).

Look for “HID Sensor Collection” or similar.

If it’s missing or has a warning icon:

Right-click > Update driver.

Or try Uninstall, then Scan for hardware changes.

HP Support Assistant:

Use HP Support Assistant to check for:

Sensor driver updates

BIOS updates

HP utilities that manage tablet/rotation behavior

I hope this helps.

Please feel free to reply here if you have any questions or if you need further clarification on any of the steps. 

Take care and have a good day. 

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