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HP Recommended
HP OfficeJet Pro 8025 All-in-One Printer
Microsoft Windows 10 (32-bit)

how to re-set my user password when current one forgotten ?

 

1 REPLY 1
HP Recommended

Hi @Thor59,

 

Welcome to the HP Support Community! 

 

Thanks for reaching out about your query regarding your printer!

We're thrilled to have the opportunity to assist you and provide a solution.

 

If you need to change the email address used for scanning, you can reconfigure it through the HP software or the embedded web server (EWS) functions:

Using HP Solution Center (Windows):

  • Open the HP Solution Center:
    • Double-click the HP Solution Center icon on the desktop.
    • Alternatively, on the Windows taskbar, click Start, select Programs or All Programs, select HP, select the folder for the HP device, and then click HP Solution Center.
  • Click Settings.
  • In the Scan Settings part of the window, click Digital Filing Settings, and then click Scan to E-mail Setup Wizard.
  • Follow the on-screen instructions in the wizard to update the e-mail settings.

Using Embedded Web Server (EWS):

  • Access the EWS:
    • Open your web browser and enter the IP address of the HP OfficeJet Pro 8025 to access the EWS.
  • Navigate to the Scan section and select Scan to E-mail.
  • Update the e-mail address details as required.

Requirements:

  • A valid e-mail address.
  • Outgoing SMTP server information.
  • An active Internet connection.

I hope this helps.

 

I'm glad I could help! 😊 If this resolved your issue, please mark it as "Accepted Solution" and click "Yes" on "Was this reply helpful?" Your feedback not only keeps us going but also helps others find the solution faster! 👍

 

Take care and have an amazing day ahead! 🚀

 

Best regards,

Kuroi_Kenshi
I am an HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.