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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Notebooks
- AI PCs
- New HP App

Create an account on the HP Community to personalize your profile and ask a question
09-15-2025 08:04 AM
Welcome to the HP Community --
The HP App replacement for HP Smart and Windows has not been released.
What are you missing?
If you have seen the HP App for Android, look for similar packaging in the HP App in iOS (currently in distribution by region) and, when it is released, the HP App for Windows. Print and Scan features, for example, those supported in HP Smart, are expected to be available as well.
HP has not announced HP App for Windows --
When it is ready, the HP App will be dispersed by region (location on the planet).
When the application is ready in your area, the "update" will likely simply appear one day.
At that time, too, you will find the HP App at the central pickup area for Printer software and apps.
123.hp.com - Printer setup from the HP® Official site
Beware of Fake Sites
Be very careful when out on the Internet looking for help - one little dot, space, or letter out of place can land you in trouble.
The official HP 123 site is where you can find the appropriate (and free) software and drivers for your printer.
There are many “fake” sites listed (in search engines) for “123” – please make sure you are using the actual “HP” site.
If you are asked for money to correct "issues" on your printer or computer OR if the “help” wants to sell you software, threatens you, or wants access to your computer, you are using a “fake” site. Do not give these people your information!
From HP: HP Fraud Alert: Protect Yourself from Scams, Report Suspicious Calls
Document includes links to USA and Canadian authorities to report the incident.
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References / Resources
HP Printer Home Page - References and Resources
Learn about your Printer - Solve Problems
“Things that are your printer”
When the website support page opens, Select (as available) a Category > Topic > Subtopic
NOTE: Content depends on device type and Operating System
Categories: Warranty Check, Alerts, Troubleshooting, Ink & Paper, HP Software & Drivers / Firmware Updates, Setup & User Guides, Product Specifications, Account & Registration, Warranty & Repair
Open
Enter the device type and model name of your HP product
OR
Select a saved product from HP Account Dashboard
Thank you for participating in the HP Community --
Real people who own, use, and support HP devices.
Click Yes to say Thank You for the help !
Question / Concern Answered, Click my Post "Accept as Solution"