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HP Recommended
HP ENVY 6022e All-in-One Printer
Microsoft Windows 11

Can anyone tell me where to find the new HP app to download for Windows 11?  I keep getting the older HP Smart app. Thanks

1 REPLY 1
HP Recommended

@GrahamLH 

 

Welcome to the HP Community --

 

The HP App replacement for HP Smart and Windows has not been released.

 

What are you missing?

 

If you have seen the HP App for Android, look for similar packaging in the HP App in iOS (currently in distribution by region) and, when it is released, the HP App for Windows.  Print and Scan features, for example, those supported in HP Smart, are expected to be available as well.

 

HP has not announced HP App for Windows --

When it is ready, the HP App will be dispersed by region (location on the planet).

 

When the application is ready in your area, the "update" will likely simply appear one day.

 

At that time, too, you will find the HP App at the central pickup area for Printer software and apps.

 

 HP printer setup (HP app)

 

123.hp.com - Printer setup from the HP® Official site

https://123.hp.com/

 

Beware of Fake Sites

 

Be very careful when out on the Internet looking for help - one little dot, space, or letter out of place can land you in trouble.

 

The official HP 123 site is where you can find the appropriate (and free) software and drivers for your printer.

  

There are many “fake” sites listed (in search engines) for “123” – please make sure you are using the actual “HP” site.

 

If you are asked for money to correct "issues" on your printer or computer OR if the “help” wants to sell you software, threatens you, or wants access to your computer, you are using a “fake” site. Do not give these people your information! 

 

From HP:  HP Fraud Alert: Protect Yourself from Scams, Report Suspicious Calls

Document includes links to USA and Canadian authorities to report the incident.

 

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References / Resources

 

HP Printer Home Page - References and Resources

Learn about your Printer - Solve Problems

 

“Things that are your printer”

When the website support page opens, Select (as available) a Category > Topic > Subtopic

NOTE: Content depends on device type and Operating System

 

Categories: Warranty Check, Alerts, Troubleshooting, Ink & Paper, HP Software & Drivers / Firmware Updates, Setup & User Guides, Product Specifications, Account & Registration, Warranty & Repair

 

Open 

 Product Home - Printers

 Enter the device type and model name of your HP product

OR

 Select a saved product from HP Account Dashboard

 

Thank you for participating in the HP Community --

Real people who own, use, and support HP devices.

Click Yes to say Thank You for the help !

Question / Concern Answered, Click my Post "Accept as Solution"

 

 

Dragon-Fur

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.