Printer set up and icon on my home page to use scan

[MikeB78]

I want to add icon of my printer to my home page and be able to use the scan option please

[Hawks_Eye]

Hi @MikeB78 

Welcome to the HP Support Community!

Thanks for posting your query! We're here to help you get back up and running.

Certainly! Here’s how you can add a printer icon to your desktop or start menu and access the scan feature on your HP DeskJet 2820e:

Step 1: Create a Desktop Shortcut for the Printer

1. Press Windows + S to open the search bar and type Devices and Printers.
2. Open the Devices and Printers control panel.
3. Locate your HP DeskJet 2820e printer in the list.
4. Right-click on the printer and select Create Shortcut. If it asks permission, click Yes to place the shortcut on your desktop.

Step 2: Pin the Printer to the Start Menu

1. In the Devices and Printers window, right-click your printer.
2. Select Pin to Start to add the printer as a tile in the Start menu for easy access.

Step 3: Access the Scan Feature

The HP Smart app is the best way to use the scan option with your printer:

1. Download and install the HP Smart app from the Microsoft Store.
2. Open the HP Smart app and click Add Printer if it’s not already detected.
3. Once connected, select the Scan option from the app.
4. Place your document on the scanner glass, select the desired scan settings, and start scanning.

Step 4: Create a Scan Shortcut on the Desktop

1. Open the HP Smart app and navigate to the Scan section.
2. Once you configure your preferred scan settings, save them for quick access.
3. You can also save scanned files directly to a folder or location for convenience.

These steps will make accessing your printer and scanner features effortless! 

Let me know if you need additional guidance. 🌟

If my response helped, please mark it as an Accepted Solution! ✅ It helps others and spreads support. 💙 Also, tapping "Yes" on "Was this reply helpful?" makes a big difference! Thanks! 😊

Take care, and have an amazing day!

Regards, 

Hawks_Eye

[MikeB78]

All done and sorted by excellent HP agent who took over my PC and did all.

Great service and many thanks.

mike Billany

[Hawks_Eye]

Hi @MikeB78 

Thanks for the update. 😃

That’s fantastic to hear, Mike! 

It sounds like the HP agent went above and beyond to ensure everything was set up smoothly for you. Great service like that really makes all the difference, especially when it comes to getting things sorted efficiently. 

If you ever need additional assistance or just want to explore new features, I’ll be here for you. 

Enjoy your seamless scanning experience! 🌟

Take care, and stay fantastic! 

Regards, 

Hawks_Eye