RAM increase

[Mrtennis68]

I just want to know if I can add RAM to my 4GB computer and if so, can you tell me what amount of RAM and what type of RAM do I need to get?  Thanks so much, I am a novice with computers. 

[Paul_Tikkanen]

What is the full model number or product number of your notebook?

Find Your HP Laptop Name, Product Number, or Serial Number | HP Notebooks | HP Support

[Mrtennis68]

SN # 5CG4354YY5,  Product ID A9FB3UA#ABA,  HP laptop 17-CN0115ds

Thank you so much.  Robert

[Paul_Tikkanen · Accepted solution]

You're very welcome, Robert.

Below is the link to the parts list for your notebook:

HP PartSurfer

According to the parts list your PC comes with a motherboard with the Intel Celeron N4120 processor.

M99687-601 MOTHERBOARD UMA CelN4120 WINDOWS

Normally, notebooks with the Intel Celeron processors only have one memory slot but all the searches I could find for that motherboard part number shows the notebook has two memory slots.

For HP 17-CN 6050A3261701-MB-A02 M99687-601 W/ Celeron N4120 CPU Motherboard | eBay

Intel indicates the Celeron N4120 processor can support up to 8 GB of memory.

Intel® Celeron® Processor N4120

You should be able to install a second 4 GB memory chip in the empty slot and have 8 GB of memory.

When I search on eBay by the HP 3200 MHz memory part number of L83673-001, I find some listings of Samsung 4 GB memory chips for sale.

L83673-001 for sale | eBay

Below is the link to the service manual, where you can find the memory removal and replacement procedure:

Maintenance and Service Guide

[Mrtennis68]

Thank you so much for all of your help.  Microsoft couldn't answer these questions for me.  I do appreciate it.  Thanks, Robert

[Paul_Tikkanen]

Anytime, Robert.

Glad to have been of assistance.

Cheers,

Paul