Rpc unavailable

[Ade0082064]

When I boot up my computer, the first one only screen says the rpc server is unavailable on a black back ground with a ok button. Because of this I can't log into my computer. When I click on the OK box, I am rerouted back to the screen where it asks me for my pin. Once I enter my pin I get the same thing. . Can someone please point me in the right direction so that I can fix this? Thank you,

[Garp_senchau]

@Ade0082064, Welcome to HP Support Community,

Thank you for posting your query; I’m here to help by guiding you through steps to resolve this issue

There can be a few reasons for this problem:

• Incorrect DNS settings.
• Incorrect Time and Time zone settings.
• The "TCP/IP NetBIOS Helper" service isn't running.
• The "Remote Registry" service isn't running.

Resolution

Verify correct DNS settings.

Troubleshooting "RPC Server is Unavailable" in Windows

Verify correct Time and Time Zone settings.

Verify that "TCP/IP NetBIOS Helper" is running and set to auto start after restart.

Verify that "Remote Registry" is running and set to auto start after restart.

Reboot the computer after changing the required settings.

I hope these steps help resolve the issue

Please feel free to reply here if you have any questions or if you need further clarification on any of the steps. 

Take care and have a good day. 

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Regards,