Screen gone black

[christopher801]

HI all , i am looking for some help , the screen on my laptop all of a sudden turned black , i can still use the laptop when connected to a monitor , But doesn't work without a monitor connected via HDMI cable ....Can anyone help me trouble shoot ?

[Garp_senchau]

@christopher801, Welcome to HP Support Community,

Hey there! Looks like your laptop’s screen is on a mini-vacation, but it still wants to hang out with you via HDMI! 😎

Here are a few troubleshooting steps to get your laptop back in action without the monitor connection:

Perform a hard reset
If your computer suddenly fails to boot properly, perform a hard reset (power reset).
Turn off the computer.

Disconnect the AC adapter.

Remove any discs from the disc drive.

Remove memory cards from the card reader slot.

Disconnect all nonessential peripheral devices, such as printers, scanners, external hard drives, and USB flash drives.

With the AC adapter unplugged, press and hold the power button for approximately 15 seconds.

Reconnect the AC adapter and then turn on the computer.

For further troubleshooting steps, I suggest you refer to this guide: HP PCs - Computer starts but the screen remains blank (Windows 11, 10) | HP® Support

I hope these steps help resolve the issue

Please feel free to reply here if you have any questions or if you need further clarification on any of the steps. 

Take care and have a good day. 

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Regards,