• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Seize the moment! nominate yourself or a tech enthusiast you admire & join the HP Community Experts!

‎11-30-2025 07:32 AM

HP Recommended
Operating System: Microsoft Windows 11

TP01-1247c Videos Graphics Driver randomly reboots 5-50 times a day no fix see others models have same problem. Why buy HP again they have not fixed this problem in years. power setting time out set to none.  deleted display driver from system and it reinstall the drive does not fix the random 

Reply
1 REPLY 1

‎11-30-2025 08:10 AM

HP Recommended

Have you tried the graphics driver directly from the Intel site?

 

Intel® 7th-10th Gen Processor Graphics - Windows*

 

That would be the only suggestion I can offer.

Reply
Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.