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‎05-24-2025 07:27 AM

HP Recommended
Product: HP Laptop PC 15s-fq2000 (2D119AV)
Operating System: Microsoft Windows 11

Laptop is not starting. It shows a message on the screen saying that the BIOS files are not found or that they are corrupted. The QR code and link on it are referring to a not existing page from HP

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1 REPLY 1

‎05-24-2025 11:14 AM

HP Recommended

The only suggestion I can offer would be to use another Windows PC and make a USB BIOS recovery drive with the latest available BIOS update and see if you can recover the BIOS.

 

Here is the link to the latest BIOS update for your PC:

 

HP Laptop PC 15s-fq2000 (2D119AV) Software and Driver Details

 

Watch these two videos:

 

How to make and use the BIOS recovery flash drive to recover or update the BIOS outside of Windows.

 

Creating a BIOS Recovery Flash Drive for HP Notebooks | HP Notebooks | HP Support

 

How to recover/update your notebook's BIOS with the USB recovery drive:

 

Restore the BIOS with a Recovery Flash Drive on HP Notebooks | HP Notebooks | HP Support

 

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