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‎10-13-2025 06:46 AM

HP Recommended

I rarely shut down our AI AIO desktop.  Sometimes after a long sleep period (overnight) I awaken the pc to find a small, blue spinning circle on the desktop.  This can take up to a few minutes to resolve, during which time I can do nothing.  Is this normal?  How can I use the Event Viewer to see what happened when it locked up?  Specifically, where in the Event Viewer should I be looking?

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1 REPLY 1

‎10-16-2025 11:13 AM

HP Recommended

@lmwapner, Welcome to the HP Support Community! We're stoked to have you on board! 

 

To help us get started on resolving your issue, could you please share your HP unit's product number with us? 

 

Need help finding your product number? We've got you covered! Check out this handy guide:  Click here

 

We're looking forward to helping you get back up and running! 

 

Regards, 

Garp_Senchau
I am an HP Employee

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