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Victus by HP 15.6 inch Gaming Laptop 15-fa1000 (7N772AV)
Microsoft Windows 11

 i recently purchased an Victus Gaming Laptop 15-fa1327TX (9Z528PA)  January 14, 2025 through flipkart. However, I have noticed that the warranty start date is recorded as November 23, 2024, and the factory warranty start date is recorded as September 7, 2024. This seems to be an error since my purchase was made much later.

Could you please look into this issue and adjust the warranty period to reflect the actual purchase date? I

1 REPLY 1
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Hi @Priyanshu241,

 

Welcome to HP Support Community,

 

Thank you for posting your query; I’m here to help by guiding you through steps to resolve this issue

 

Please check this document and follow the steps to raise the warranty dispute: Click here

 

While you're at it, you could also check your warranty status here: Click here

 

I hope these steps helps. 

 

Please feel free to reply here if you have any questions or if you need further clarification. 

 

Take care and have a good day. 

 

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Regards,

Garp_Senchau
I am an HP Employee

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