• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
HP Recommended

Google search regarding case status brought me here. I have a case #, and I assumed the site would be organized in such a way that I could input that number and get info. Instead, I'm here in a community page writing this?

 

Good god, HP. Is this really true?  I just want to find out about case status, not socialize or ask the community what's up.

1 REPLY 1
HP Recommended

@kearly11 

 

I don't know why HP keeps case numbers which are very hard to find. In my case, I had case number but could not access it, when using Whatsapp, I had to scroll up Whatsapp to be able to supply case # for new support

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.