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‎05-16-2025 02:30 PM

HP Recommended

Google search regarding case status brought me here. I have a case #, and I assumed the site would be organized in such a way that I could input that number and get info. Instead, I'm here in a community page writing this?

 

Good god, HP. Is this really true?  I just want to find out about case status, not socialize or ask the community what's up.

1 REPLY 1

‎05-16-2025 07:03 PM

HP Recommended

@kearly11 

 

I don't know why HP keeps case numbers which are very hard to find. In my case, I had case number but could not access it, when using Whatsapp, I had to scroll up Whatsapp to be able to supply case # for new support

 

Regards.

BH
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