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- Why is checking case status so difficult? Why is this format...

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05-16-2025 02:30 PM
Google search regarding case status brought me here. I have a case #, and I assumed the site would be organized in such a way that I could input that number and get info. Instead, I'm here in a community page writing this?
Good god, HP. Is this really true? I just want to find out about case status, not socialize or ask the community what's up.
1 REPLY 1
05-16-2025 07:03 PM
I don't know why HP keeps case numbers which are very hard to find. In my case, I had case number but could not access it, when using Whatsapp, I had to scroll up Whatsapp to be able to supply case # for new support
Regards.
BH
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