• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines

Featured blog article:

‎10-25-2026 04:30 PM

HP Recommended
Product: HP Laptop PC 17-by4000 (18B36AV)

Windows asks to update but it keeps failing.  Co-pilot says 

Since you're on Windows 11 25H2, and KB5124010 is a cumulative update, the most common cause of 0x80070570 is corruption in the Windows Update store or underlying system files rather than the update package itself.
How to fix?
Reply
1 REPLY 1

‎10-25-2026 05:05 PM

HP Recommended

The only suggestion I can offer would be to run the Windows update troubleshooter app.

 

Windows Update Troubleshooter - Microsoft Support

 

If that doesn't work, try downloading and running the KB5124010 standalone update package from the Microsoft Update Catalog:

 

3rd file on the list.

 

Microsoft Update Catalog

Reply
Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.
-->