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‎02-07-2025 12:18 AM

HP Recommended
Operating System: Microsoft Windows 10 (64-bit)

I bought an HP S1000 Silent / Lightweight, up to 1600 DPI Wireless Optical Mouse on 8 Jan 2025 from Flipcart, and just one month later, it is not working. It's uncontrollable, and after some time, it's not working automatically. Please Replace this defective item with one. We won't expect such service devices from HP. Please help me in this regard as soon as possible. Thank you. 

Category:
1 REPLY 1

‎02-12-2025 09:55 AM

HP Recommended

Hi @Mahadev14,

 

Welcome to the HP Support Community! 

 

Thanks for posting your query! We're here to help you get back up and running. 

 

If a wireless mouse does not respond or work as expected, check the connection, install updates, and confirm settings to resolve the issue.


Click on the link below for instruction in how to troubleshoot wireless mouse issues.

https://support.hp.com/us-en/document/ish_1997727-1501908-16

 

If this solution hit the spot, please come back and click "Accepted Solution" to help others find the answer. And if you'd like to say thanks, select "Yes" on the bottom left of the public post, as that would make our day! 

 

Take care, and have an amazing day! 

 

Regards, 

Vince_0406

 

I am an HP Employee.

If my response helped, please mark it as an Accepted Solution! ✅ It helps others and spreads support.  Also, tapping "Yes" on "Was this reply helpful?" makes a big difference! Thanks! 
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