activation key

[Daan9]

Hi,

i recently bought an hp omen desktop form marktplaats.nl, but it didnt come with an activation password. is there somehow a way to change that? or is it set by the previous owner without any posibility of changing it? its the key before u can get into the BIOS

[Kuroi_Kenshi]

Hi @Daan9,

Welcome to the HP Support Community!

Thanks for reaching out!

We're thrilled to have the opportunity to assist you and provide a solution.

I understand your HP desktop is asking for an activation or BIOS password. Let’s go through a quick clarification to help address this.

Check your email inbox
All activation and setup details are usually sent by email at the time of purchase.
Please check the inbox, spam, or junk folder of the email account used when the system was originally bought.

Look for the original purchase confirmation
The email from HP or the retailer typically contains important system and security information.
These details would have been provided to the original owner.

Ask the previous owner to verify their email
If you purchased the device second-hand, the previous owner would have received this email.
They can check their mail and share the required details with you.

I hope this helps.

I'm glad I could help! 😊 If this resolved your issue, please mark it as "Accepted Solution" and click "Yes" on "Was this reply helpful?" Your feedback not only keeps us going but also helps others find the solution faster! 👍✨

Take care and have an amazing day ahead! 🚀

Best regards,