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HP Recommended

my laptop did not have a camera driver installed and the camera driver is not available on HP website 

provide me the driver download link

model- HP omnibook 5 1048au

 

serial no. Removed

1 REPLY 1
HP Recommended

@omni_book_5, Welcome to HP Support Community. 

 

Thank you for posting your query, I will be glad to help you. 
I understand you're unable to find the camera driver for your HP OmniBook 5 NGAI 16-ag1048AU, and it's not showing up in Device Manager either. Let's work through this together.

Confirm Camera Presence in BIOS

First, let’s ensure the camera is detected at the hardware level:

  1. Restart your laptop and press Esc repeatedly, then F10 to enter BIOS.
  2. Look under Advanced > Built-in Device Options and ensure the Integrated Camera is enabled.
  3. Save and exit BIOS.

If the camera is disabled here, it won’t show up in Windows at all.

Check Windows Device Manager

  1. Press Windows + X and select Device Manager.
  2. Expand Imaging Devices, Cameras, or Other Devices.
  3. If you see an Unknown Device or USB2.0 HD UVC WebCam, right-click and choose Update Driver > Search automatically.

Download Drivers from HP Support

While the exact model (16-ag1048AU) may not have a dedicated camera driver listed, HP uses UVC-compliant (USB Video Class) drivers that are built into Windows 11.

You can still check for all available drivers for your series here: HP OmniBook 5 16-ag1000 Series Drivers

 

Make sure to:

  • Select Windows 11 and the correct version.
  • Install the HP System Event Utility and HP Hardware Diagnostics if available.

Use HP PC Hardware Diagnostics

  1. Download and install HP PC Hardware Diagnostics for Windows.
  2. Run a Component Test > Webcam to verify hardware functionality.

If the camera is still missing:

I hope this helps. 

 

Take care and have a good day. 

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Select "Yes" on the bottom left to say “Thanks” for helping! 

 

Max3Aj

HP Support 

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.