-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Notebooks
- AI PCs
- can not print a foto because printer want to use main drawer...

Create an account on the HP Community to personalize your profile and ask a question
07-29-2025 10:08 AM
Welcome to the HP Community --
After the paper is changed -- or the drawer is opened and then closed,
Alert the printer to the paper / type - Tray and Paper
=============================
EWS - Tray and Paper
EWS > HP Document / How-to (InkJet Printers – Original Format)
Use the HP printer Embedded Web Server (EWS)
NOTE: Find printer IP address
Section Open the EWS over a local network orientation
OR
HP Laser Printers - Using the Printer Embedded Web Server (EWS)
Open your Browser > Type / enter the Printer IP address into URL / Address bar
Reminder: If asked enter the printer’s PIN number – the default number is generally located on the back or perhaps inside the carriage access area.
EWS – Tray and Paper Management
Original EWS
Open your Browser > Type / enter the Printer IP address into URL / Address bar
Tab Settings > Preferences > Tray and Paper (Management)
Select / Adjust settings for Paper Size / Type
Model and EWS version Dependent: Advanced section
Click Apply to save changes
An older example - EWS - Tray and Paper - Printer includes a Photo Tray
EWS_7855_Preferences_Tray_and_Paper_Management_All_6
Next,
==================================
Job Configuration / Setup
Conflicts can arise when the selected options are incompatible.
For example,
Conflicts might include one or more of
- Source (Tray)
- Paper Size
- Paper Type
- Booklet Style
- Duplex
One of the places to check --
If the Source (Tray) is set to a form of "Automatic" or is incorrect for the current job,
Select the Source (Tray) - for example, select "Photo Tray"
Older Example - HP Smart - Windows - Simple Photo Print
HP_Smart_Win_Print_Photo_4x6_All_6
======================================
Message Content References
User Guide - HP ENVY Inspire 7200e series - HP ENVY Inspire 7900e series
=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=
References / Resources
HP Printer Home Page - References and Resources
Learn about your Printer - Solve Problems
“Things that are your printer”
When the website support page opens, Select (as available) a Category > Topic > Subtopic
NOTE: Content depends on device type and Operating System
Categories: Warranty Check, Alerts, Troubleshooting, Ink & Paper, HP Software & Drivers / Firmware Updates, Setup & User Guides, Product Specifications, Account & Registration, Warranty & Repair
Open
Enter the device type and model name of your HP product
OR
Select a saved product from HP Account Dashboard
OR
Thank you for participating in the HP Community --
Real people who own, use, and support HP devices.
Click Yes to say Thank You for the help !
Question / Concern Answered, Click my Post "Accept as Solution"