fingerprint sensor

[flexmd]

where I can find fingerprint sensor and how it works

[Garp_senchau]

@flexmd, Welcome to the HP Support Community! We're stoked to have you on board! 

To help us get started on resolving your issue, could you please share your HP unit's product number with us? 

Need help finding your product number? We've got you covered! Check out this handy guide:  Click here

Now, let's dive into the issue! Could you please elaborate on what's happening with your unit? The more details you provide, the better we'll understand the problem and the faster we can resolve it! 

We're looking forward to helping you get back up and running! 

Regards, 

[flexmd]

Thank you in advance for your help

T5MBVTR

HP Spectre 360 convertible 13-ae0xx

I hope it's what you're asking!

I would appreciated if respond with details steps on how to enable fingerprint feature and a picture of where to find the sensor.

Again thank you

[Garp_senchau · Accepted solution]

Hey @flexmd,

Thank you for your response

Here are the steps to enable the fingerprint on your unit:

On products equipped with a fingerprint reader or an infrared camera, you can use Windows Hello to sign in by swiping your finger or looking at the camera.

To set up Windows Hello, follow these steps: 

1. Select the Start button, select Settings, select Accounts, and then select Sign-in options. 

2. Under Windows Hello, follow the on-screen instructions to add both a password and a numeric PIN, and then enroll your fingerprint or facial ID. 

NOTE: The PIN is not limited in length, but it must consist of numbers only. No alphabetic or special characters are allowed.

Also, you can refer to the user manual: User Guide

I hope this helps.

Please feel free to reply here if you have any questions or if you need further clarification on any of the steps. 

Take care and have a good day. 

If my response helped, please mark it as an Accepted Solution! ✅ It helps others and spreads support. 💙 Also, tapping "Yes" on "Was this reply helpful?" makes a big difference! Thanks! 😊

Regards,