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when i go to print something  it comes up with AI optimizer which i do not want or need...

how do i stop this from happening??

1 REPLY 1
HP Recommended

Personally I don't know about them so can't tell you accurately but I did some research and found most common locations which you should check. 

 

 Check your printer driver settings

On Windows (most common scenario):

1. Click Start → Settings → Bluetooth & devices → Printers & scanners.
2. Click your printer, then click “Printing preferences”(or “Printer properties" in older versions).
3. Look for a tab or checkbox labelled:
- “Enable HP AI”or “Enable AI Optimizer”/ Perfectly Formatted Prints"
- “AI‑based enhancements”, “Smart Image Optimize”, or similar. 
4. Uncheck or turn off that option and click OK.

 

 If you’re printing from a specific app

Some apps (like Adobe Acrobat, browsers, or photo editors) now have built‑in AI features that can interact with printing. 
- In Adobe Acrobat / Reader:
- Go to Edit → Preferences → Generative AI (or Menu → Preferences → Generative AI** on Windows). 
- Uncheck “Enable generative AI features” and click OK.

 

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