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HP Recommended

HP 8710

i changed my printer to photo paper because i was using cardstock paper and it did copy very slowly like it was printing a photo.

i have repeatedly tried changing the paper icon to copy paper and it is staying at photo paper and copying very  slowly like it would a photo.   can i set back to factory default?  

i do not have a menu on my screen. just a home button and i have gone into every option including pressing on copy paper and it acts like it is photo paper when printing...

it is taking forever to copy one page...

help....thank you 

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

@Newton074 

 

Welcome to the HP English Community --

 

Product / Printer Model:  HP OfficeJet Pro 8710 All-in-One Printer series  

Operating System:  ?

Software / Application:  ?

Connection Type:  ?

Content / File Type:  ?

Paper Size / Type: ? or Plain Paper

Job type:  ?

 

Printers do not generally like (and some won't tolerate) using a Photo paper print job setting when, in fact, you have other than photo paper loaded in the tray.  Sometimes the printer might refuse to print -- other times the job might print but take forever while it fights the paper size, type, and settings.

 

 

In general, this printer supports using the printer control panel to modify / edit / confirm the paper size and type settings either after the paper is changed or after the paper tray is opened and then closed.

 

Reference

 User Guide – HP OfficeJet Pro 8710 Series

Search document for "paper size"

 

If the printer is on the network, (you may) use the Embedded Web Server (EWS) to view and / or modify the paper size and type settings -- Tray and Paper

 

EWS > HP Document / How-to (InkJet Printers – Original Format)

 Use the HP printer Embedded Web Server (EWS)

NOTE:  Find printer IP address

 

Open your Browser > Type / enter the Printer IP address into URL / Address bar

 

Reminder:  If asked enter the printer’s PIN number – the default number is generally located on the back or inside the printer.

 

EWS – Tray and Paper Management

 

Original EWS

Open your Browser > Type / enter the Printer IP address into URL / Address bar

Tab Settings > Preferences > Tray and Paper (Management)

Select / Adjust settings for Paper Size / Type

Model and EWS version Dependent:  Advanced section

Click Apply to save changes

 

EWS_9025_Preferences_Tray_and_Paper_Management_All_13EWS_9025_Preferences_Tray_and_Paper_Management_All_13

 

Next,

Check / Update the job settings in your application / software you are using to configure and submit the current job.

 

"Copy" paper might refer to "Plain Paper"

Check the settings to be sure your paper size is correct and the paper type is selected.

 

General Example - HP Smart - Windows - Simple PDF Print

HP_Smart_Win_PDF_Print_11HP_Smart_Win_PDF_Print_11

 

 

=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=

References / Resources

 

HP Printer Home Page - References and Resources

Learn about your Printer - Solve Problems

 

“Things that are your printer”

When the website support page opens, Select (as available) a Category > Topic > Subtopic

NOTE: Content depends on device type and Operating System

 

Categories: Warranty Check, Alerts, Troubleshooting, Ink & Paper, HP Software & Drivers / Firmware Updates, Setup & User Guides, Product Specifications, Account & Registration, Warranty & Repair

 

Open 

 Product Home - Printers

 Enter the device type and model name of your HP product

OR

 Select a saved product from HP Account Dashboard

OR

HP OfficeJet Pro 8710 All-in-One Printer series  

 

Thank you for participating in the HP Community --

Real people who own, use, and support HP devices.

Click Yes to say Thank You for the help !

Question / Concern Answered, Click my Post "Accept as Solution"

 

 

Dragon-Fur

View solution in original post

1 REPLY 1
HP Recommended

@Newton074 

 

Welcome to the HP English Community --

 

Product / Printer Model:  HP OfficeJet Pro 8710 All-in-One Printer series  

Operating System:  ?

Software / Application:  ?

Connection Type:  ?

Content / File Type:  ?

Paper Size / Type: ? or Plain Paper

Job type:  ?

 

Printers do not generally like (and some won't tolerate) using a Photo paper print job setting when, in fact, you have other than photo paper loaded in the tray.  Sometimes the printer might refuse to print -- other times the job might print but take forever while it fights the paper size, type, and settings.

 

 

In general, this printer supports using the printer control panel to modify / edit / confirm the paper size and type settings either after the paper is changed or after the paper tray is opened and then closed.

 

Reference

 User Guide – HP OfficeJet Pro 8710 Series

Search document for "paper size"

 

If the printer is on the network, (you may) use the Embedded Web Server (EWS) to view and / or modify the paper size and type settings -- Tray and Paper

 

EWS > HP Document / How-to (InkJet Printers – Original Format)

 Use the HP printer Embedded Web Server (EWS)

NOTE:  Find printer IP address

 

Open your Browser > Type / enter the Printer IP address into URL / Address bar

 

Reminder:  If asked enter the printer’s PIN number – the default number is generally located on the back or inside the printer.

 

EWS – Tray and Paper Management

 

Original EWS

Open your Browser > Type / enter the Printer IP address into URL / Address bar

Tab Settings > Preferences > Tray and Paper (Management)

Select / Adjust settings for Paper Size / Type

Model and EWS version Dependent:  Advanced section

Click Apply to save changes

 

EWS_9025_Preferences_Tray_and_Paper_Management_All_13EWS_9025_Preferences_Tray_and_Paper_Management_All_13

 

Next,

Check / Update the job settings in your application / software you are using to configure and submit the current job.

 

"Copy" paper might refer to "Plain Paper"

Check the settings to be sure your paper size is correct and the paper type is selected.

 

General Example - HP Smart - Windows - Simple PDF Print

HP_Smart_Win_PDF_Print_11HP_Smart_Win_PDF_Print_11

 

 

=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=

References / Resources

 

HP Printer Home Page - References and Resources

Learn about your Printer - Solve Problems

 

“Things that are your printer”

When the website support page opens, Select (as available) a Category > Topic > Subtopic

NOTE: Content depends on device type and Operating System

 

Categories: Warranty Check, Alerts, Troubleshooting, Ink & Paper, HP Software & Drivers / Firmware Updates, Setup & User Guides, Product Specifications, Account & Registration, Warranty & Repair

 

Open 

 Product Home - Printers

 Enter the device type and model name of your HP product

OR

 Select a saved product from HP Account Dashboard

OR

HP OfficeJet Pro 8710 All-in-One Printer series  

 

Thank you for participating in the HP Community --

Real people who own, use, and support HP devices.

Click Yes to say Thank You for the help !

Question / Concern Answered, Click my Post "Accept as Solution"

 

 

Dragon-Fur

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.