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- i have an heating issue with my pc

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04-26-2025 12:34 PM
Welcome to our HP Community forum!
Thank you for sharing your concern. Heat issues — especially in hotter, dustier climates like India — are very common for slim convertible laptops like the HP Pavilion x360 series. Let’s go through some key things you can check and do:
🔹 1. Environment Factors:
High room temperature (above 30°C) can cause laptops to heat up faster.
Dust inside the vents and fans can block airflow, causing overheating even when doing light tasks.
🔹 2. First Checks You Can Do:
Feel the vent areas — is hot air coming out? If not, the fan might be blocked or dirty.
Listen for fan noise — if it's very quiet or sounds weird, the fan might not be working properly.
Check background apps in Task Manager — heavy apps or too many startup programs can keep the CPU busy even when you "just turn it on."
🔹 3. Quick Fixes to Try:
Clean the vents gently using compressed ("canned") air or a soft brush (carefully, from outside the laptop).
Elevate the back of the laptop slightly to improve airflow.
Use HP Support Assistant to run a hardware diagnostics test (especially the "Thermal" test).
Update BIOS and drivers — sometimes thermal management is improved in newer BIOS versions.
🔹 4. Longer-Term Solutions:
Consider using a cooling pad — they really help in hot climates!
If cleaning and updates don’t help, the thermal paste (between CPU and heatsink) may have dried out — a service technician can replace it.
If the laptop is still under warranty, HP Service Center should clean and reapply cooling solutions professionally.
Summary:
Dust + High temperature = very common cause.
Start by cleaning vents and checking software loads.
If needed, professional cleaning or re-pasting will solve it.
Kind Regards,
NonSequitur777