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- i have issue with bluetooth driver bluetooth isn't working i...

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05-18-2025 10:38 AM
@adichoudhary08, Welcome to HP Support Community,
Thank you for posting your query; I’m here to help by guiding you through steps to resolve this issue
Check Bluetooth Status:
- Ensure Bluetooth is enabled on your laptop. Go to Settings > Devices > Bluetooth & other devices and make sure the Bluetooth switch is turned on.
Update Bluetooth Driver:
- Visit the HP Support & Drivers page here.
- Enter your laptop model number to find the latest Bluetooth drivers specific to your device.
- Download and install the recommended Bluetooth driver.
Device Manager:
- Open Device Manager by pressing Win + X and selecting Device Manager.
- Find Bluetooth and expand the section.
- Right-click on your Bluetooth device and select Update driver.
Restart Bluetooth Services:
- Press Win + R, type services.msc, and press Enter.
- Scroll down to find Bluetooth Support Service.
- Right-click and select Restart.
Windows Troubleshooter:
- Use the built-in Windows troubleshooter.
- Go to Settings > Update & Security > Troubleshoot.
- Select Bluetooth and run the troubleshooter.
Also, refer to this guide for further troubleshooting: HP PCs - Troubleshooting a Bluetooth connection in Windows 10 | HP® Support
I hope this helps.
Please feel free to reply here if you have any questions or if you need further clarification on any of the steps.
Take care and have a good day.
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Regards,
Garp_Senchau
I am an HP Employee