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- HP Community
- Notebooks
- AI PCs
- my cursor disappeared

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06-10-2025 03:40 AM
@staceyijaola, Welcome to HP Support Community.
Thank you for posting your query, I will be glad to help you.
I understand how frustrating it can be when your cursor disappears, let’s get that fixed for you.
Here are a few steps you can try to bring your cursor back:
Step 1: Check if the Touchpad is Disabled
Sometimes the touchpad gets disabled accidentally.
- Press Fn + F5, F6, or F7 (the exact key varies by model, look for a key with a touchpad icon).
- If that doesn’t work, try double-tapping the top-left corner of the touchpad, this is a common toggle on HP notebooks.
Step 2: Use Device Manager to Re-enable the Touchpad
- Press Windows + X and select Device Manager.
- Expand Mice and other pointing devices.
- Right-click on your touchpad device (e.g., Synaptics, ELAN, or HID-compliant mouse) and choose Enable device if available.
- If already enabled, try Update driver.
Step 3: Check Mouse Settings
- Go to Settings > Devices > Touchpad.
- Make sure the touchpad is turned On.
Step 4: External Mouse Test
Try plugging in a USB mouse. If it works, the issue is likely with the touchpad settings or driver.
Step 5: Update or Reinstall Touchpad Driver
You can download the latest drivers from the HP Support Website - Official HP® Drivers and Software Download | HP® Support
- Enter your notebook model.
- Go to the Driver - Keyboard, Mouse and Input Devices section.
- Download and install the latest touchpad driver.
I hope this helps.
Take care and have a good day.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Select "Yes" on the bottom left to say “Thanks” for helping!
Max3Aj
HP Support