my laptop shutdown unexpectedly when the charging rate drains to 89% percent.

[KiranStark]

my hp laptop seems to be shutdown unexpectedly when the charging rate reaches to 89% percent, after making it to 100 %

help me to fix this issue

[Hawks_Eye]

Hi @KiranStark 

Welcome to the HP Support Community! 

Thanks for posting your query! We're here to help you get back up and running.

I need some information to assist you better.

May I know if this happens when the ac adaptor is connected or with the battery only?

Please share your laptop's product number.

Need help finding your product number? No worries! Check out this handy guide: 

https://support.hp.com/in-en/document/ish_2039298-1862169-16 

Does your laptop overheat?

Do let me know the requested information so that I can assist you further.

Awaiting your response,

Thanks!

Hawks_Eye.

Note: Do not share any of your personal information, such as serial number, phone number, email ID, etc.