"3 Motherboard Failures / Factory Defect - Refusal of 100% Refund".

[Hadir_Salem-5]

3 Motherboard Replacements under warranty due to a recurring factory defect in my @HP laptop! Local service offered only 80% refund. This violates consumer rights. I demand 100 % full refund or a new replacement. Urgent help needed from @HPSupport. Full details sent via email.#hp

[Kuroi_Kenshi]

Hi @Hadir_Salem-5,

Welcome to the HP Support Community! 

We're here to help you tackle that hardware failure! Don't worry, we've got your back! 

To get you the best assistance, we need to take this conversation to a private chat. We're inviting you to a private message to protect your privacy and ensure that any sensitive information remains confidential. 

To access your private message, just click the little blue envelope icon on the upper right corner of your HP Community profile, next to your profile name. Alternatively, you can click on this link. 

You can use this link as well: 

Private Messages - HP Support Community

We're looking forward to helping you resolve this issue! 

Stay tuned, and thanks for your patience! 

Best regards,