• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.

‎06-21-2025 11:29 PM - edited ‎06-21-2025 11:44 PM

HP Recommended
Product: HP OfficeJet Pro 9010 All-in-One Printer

Microsoft says I need to buy a new PC.  Could I not simply replace/upgrade the motherboard ?  Nothing wrong with this PC. current motherboard is gen 7 - intel 15-7400T 2.4Ghz, 4 core with TPM 2.0 ready to use

Reply
1 ACCEPTED SOLUTION

Accepted Solutions

‎06-22-2025 12:19 AM

HP Recommended

@NoelPerth 

 

Windows product key is embedded on motherboard. Please check to see is it there otherwise you have to buy a NEW mother board with a VALID product key.

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




View solution in original post

Reply
1 person found this reply helpful
Was this reply helpful? Yes No
1 REPLY 1

‎06-22-2025 12:19 AM

HP Recommended

@NoelPerth 

 

Windows product key is embedded on motherboard. Please check to see is it there otherwise you have to buy a NEW mother board with a VALID product key.

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




Reply
1 person found this reply helpful
Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.