wireless keyboard stopped working

[mskulkarni]

HP wireless keyboard stopped working  after replacing the AAA battary.

[Max3Aj]

@mskulkarni, Welcome to HP Support Community. 

Thank you for posting your query, I will be glad to help you. 

I'm sorry to hear about your keyboard troubles! Here are some steps you can try to get your HP wireless keyboard working again:

Check the Battery Orientation: Ensure the new AAA batteries are inserted correctly, with the positive and negative ends aligned as indicated in the battery compartment.

Power Cycle the Keyboard: Turn off the keyboard using the power switch (if it has one), wait a few seconds, and then turn it back on.

Re-sync the Keyboard: If your keyboard uses a USB receiver, try pressing the "Connect" button on both the keyboard and the receiver to re-establish the connection.

Check Bluetooth Settings: If your keyboard connects via Bluetooth, make sure Bluetooth is enabled on your PC. Go to Settings > Devices > Bluetooth & other devices and ensure your keyboard is listed and connected.

Update Drivers: Sometimes, updating the drivers can resolve connectivity issues. Open Device Manager, find your keyboard under Mice and other pointing devices, right-click, and select Update driver.

Try a Different USB Port: If you're using a USB receiver, plug it into a different USB port on your PC.

Restart Your PC: A simple restart can sometimes fix connectivity issues.

You may refer to this link.

I hope this helps. 

Take care and have a good day. 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Select "Yes" on the bottom left to say “Thanks” for helping! 

Max3Aj

HP Support