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‎04-21-2022 05:19 AM

HP Recommended

I installed about 20 OBi302's using RingCentral, they are connected to Viking Door Intercoms, using DigitMap and OutBoundcallrouting everything functions as expected when the call button on the Viking devices is pressed.

 

But! the last 2 (21 and 22) devices are not working as well, they function, but when the receiver(staff member) of the call hangs up the device redials and they are presented with the call from the Viking again. It is as if there is no disconnect supervision. I compared all settings on the last 2 with the first 20 and everything is the same. 

 

is there some sort of disconnect supervision timer that may need some tweaking? CPC?

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