Obitalk says "Unable to add phone of OBi200 type" yet HP email says it operates until 10/31/24?

[draddog]

My Obi200 configuration has become corrupted after the Obi served well for 10 years.  An email note from HP dated 9/24/24 says that the Obitalk web site will remain operational until 10/31/24.  Why does Obitalk no longer allow me to reconfigure my Obi200 by pretending it is an unknown device: "Unable to add phone of OBi200 type"?  Is there a workaround?

[M_Salman]

Hi @draddog , Welcome to Poly HP Support Community.  
 

Due to limited support, I would request you contact our HP Support, and our Support Engineers should be able to sort this out. HP Support can be reached by clicking on the following link.

https://support.hp.com/us-en/poly

I hope this helps! Keep me posted for further assistance. If you find the information provided useful or solves your problems, help other users find the solution more easily by giving Kudos/Thumbs Up and marking my post as an Accepted Solution.

Regards,

Salman

[draddog · Accepted solution]

OK.  Thanks.  I tried a hard reset on the Obi200 and then Obitalk worked for reconfiguring..

[tek121]

Hard Reset worked for me....  I had the same problem as subject author described.  Thanks!

[Cocody]

You can still reset and reconnect it b4 Oct 31