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‎07-10-2024 02:38 PM

HP Recommended

All of our Poly ATA 402 devices are going offline daily.  we try to reboot from the web interface and the devise does not come back online which requires a manual power cycle at all of our locations.  These are all lifesafety lines and can not be offline daily.  

1 REPLY 1

‎07-10-2024 05:49 PM

HP Recommended

Hi @NDSU, Welcome to Poly HP Support Community.  

 

Due to limited support, I would request that you contact HP Support, and our support engineers should be able to sort this out. HP Support can be reached by clicking on the following link:.

https://support.hp.com/us-en/poly
 

I hope this helps! Keep me posted for further assistance. If you find the information provided useful or solves your problems, help other users find the solution more easily by giving Kudos/Thumbs or thumbs up and marking my post as an Accepted Solution.

 

Regards,

Salman

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