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The Poly Phones Knowledge Base is live! We look forward to helping you with common issues and troubleshooting advice!
HP Recommended
Microsoft Windows 10 (64-bit)

It's March 2025.  Our existing ObiHai 201 continues to work with our existing Google Voice account and number.

What happens to the Obihai if I port a different number into that Google Voice account?

1) Will the Obihai continue to connect to our Google Voice account with its new ported-in number and continue to work with our desk phone, or will that new number kill the Obihai connection?

2) If the new number will kill the Obihai connection, is there a manual method for going into the Obihai Expert settings and making a needed change?  What would that be?

3) Where else should I post this question?  Bluescat was the expert - where can I find him now?

Thanks.

 

1 REPLY 1
HP Recommended

Hello, @glnzglnz Welcome to the Poly HP Support Community. 

 

Due to limited support, I would request that you contact HP Support, and our support engineers should be able to sort this out. HP Support can be reached by clicking on the following link:

https://support.hp.com/us-en/poly

  

Please feel free to contact us here anytime you need any further assistance.

 

I hope this helps! Keep me posted for further assistance. If you find the information provided useful or solves your problems, help other users find the solution more easily by giving Kudos/Thumbs Up and marking my post as an Accepted Solution.

 

Regards,

Meghana  

Have a great day!

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.