The wrong part was sent

[avsfred]

The part sent doesn't line up with the back of the Poly Studio.  I included pics of both.  The white one above is what arrived and will not work.  I need the black one in the photo that I am pointing at.wrong partPoly Studiowrong partwrong partPoly StudioPoly StudioPart I need!!

[A_Gayathri]

Hi @avsfred , 

Welcome to the HP Support Community

I understand you are facing an issue with your The wrong part was sent. Not to worry I will help you to get a resolution to resolve the issue.

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HP Support

[avsfred]

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