Close Community account

[Koalabear1]

Hello, is it possible to delete my HP Community account without deleting my HP account?  I don't use the Community much now but it has been very helpful.

[Dragon-Fur · Accepted solution]

@Koalabear1 

Welcome to the HP Community --

My guess is that your HP Account and the account you use to sign into our HP Community are the same account.  No, I cannot check -- I do not work for HP -- I do not have access to your private information.

Regardless --

You can certainly set your HP Community Profile so you will no longer receive email from the Community.

Open your Koalabear1 Profile Page

Click to Edit your Profile

Tab Preferences > UNCHECK Automatically subscribe me in topics or reviews I participate in

AND

Tab Personal > In Email > Check Don't send me any community emails

Thank you for participating in the HP Community --

Real people who own, use, and support HP devices.

Click Yes to say Thank You for the help !

Question / Concern Answered, Click my Post "Accept as Solution"

[Koalabear1]

Your deduction is like Sherlock Holmes! So I guess what you mean is no, I can't close the Community part of my account down, only stop the emails coming from it.

You are right that I log in with the same details for both the HP Account and the Community.

I've since changed my mind and I will continue with the Community  (I don't think I have much choice) but thank you for your helpful advice.

[Dragon-Fur]

@Koalabear1 

You are welcome.

And, if you have not switched off your email notifications, you will see this message.

Smiling.

You can certainly ignore us -- we will be here when / if you need help.

You can also treat the Community like you do any other resource -- search for what you want using AI or your browser and favorite search -- Most search engines will "find us" if the answer you seek is posted in the Community.  Tap in and see the message that way.

Happy "Waiting for Spring".

Thank you for participating in the HP Community --

Real people who own, use, and support HP devices.

Click Yes to say Thank You for the help !

Question / Concern Answered, Click my Post "Accept as Solution"