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‎08-25-2023 12:02 PM

HP Recommended

I have a defective APN-91 adapter that is under warranty.  I would like to know where the serial number is located.

1 REPLY 1

‎08-25-2023 03:37 PM

HP Recommended

Hi,
Welcome to HP Poly community!

Poly APN-91 does not have a serial number. However, you refer to the Date code.
Refer to the below article to identify the Date code:
APN-91 Date Code Location (poly.com)

If you require any assistance, please don't hesitate to contact our Support Engineers who can assist you. HP Support can be reached by clicking on the following link.

https://www.hp.com/contacthp/

 

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