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Honor Student
Posts: 2
Member Since: ‎03-07-2017
Message 1 of 2 (239 Views)

Zeen Battery Exploding

[ Edited ]
Product Name: HP Photosmart eStation
Operating System: Android 4.2 Jelly Bean

My battery on my Zeen exploded while sitting on the charger dock. The back popped right off. How do I get this issue resolved from HP. This is a very expensive printer nd for its tablet expolding and creating an issue I hate to just toss it away. please email me at [Personal Information Removed]
as to how to resolve this issue.

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Posts: 10,015
Member Since: ‎09-30-2014
Message 2 of 2 (230 Views)

Re: Zeen Battery Exploding


  I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details). If you are unfamiliar with how the Forum's private message capability works, you can learn about that here.
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