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Message 1 of 6
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how would i update the Android OS on my HP Slate 7 Plus?

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HP Slate 7 Plus
Android 8.0 Oreo and older

I attempted to follow instructions for a similar device listed on here, a HP Slate 7 (normal I guess? I didn't think itd really matter much. ) anyways, I had the .zip file on the sd card and attempted the update and it said it was incompatible (I forget the exact wording)

 

its currently running Android 4.2.2, I would like to have something new enough to run the go pro application, along with some other more useful apps, thanks in advance for whatever help you can give.

 

I also couldn't quite find a match for this device with android on it...maybe I missed it? 

5 REPLIES 5
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HP Support Agent
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Message 2 of 6
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@ivan52 Greetings from the HP Community!

 

Note: Please ensure the complete product name/number for a quicker response from the community, as we need to know what we are dealing with to provide an accurate solution: 

Click here for steps on finding the information we need!

Remember: Do not share any of your personal information such as serial, phone number, email ID, etc.

 

I'll need the specific model name to identify the device you have and only then, can i get you the details you need,

Also, did you check the HP website for upgrades available for your device? Click here to find and install the same, if available.

 

Keep us posted,

If you would like to thank us for our efforts to help you, 

Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post, 

Have a great day!

Riddle_Decipher
I am an HP Employee

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Message 3 of 6
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Hi, thanks for replying

 

From what can tell it is a HP Slate 7 Plus....I honestly can't find any number or stickers on this device, Im also not sure how to open the back to check....I thought I couldnt.

 

I installed an app from Google play and it says that the device board is F4F69UA, which I believe is right when I Google the name it comes up with the same device.

 

I checked for updates and I did find my device on the HP support and it says there is no drivers or updates available.

https://support.hp.com/us-en/drivers/selfservice/hp-slate-7-plus-tablet/5447820

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HP Support Agent
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Message 4 of 6
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@ivan52 If the support site doesn't list any updates, and I checked the details too, I'm afraid that there are no updates available for this device,

let me know if there's anything else we can help you with.

Riddle_Decipher
I am an HP Employee

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Message 5 of 6
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alright, thanks for checking for me, that's about what I figured. 

 

would I be able to get a copy of the drivers that are for this device? I had seen an download form, but I'm not a business so I wasn't sure what to do, if not thanks anyways! 

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HP Support Agent
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Message 6 of 6
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@ivan52 I'm afraid we've reached the end of the line for this device, I suggest you check with a local tech for assistance or go for an upgrade, Good luck.

 

If you wish to thank me for my efforts, you could click on "Accept as solution" on my post as the solution should help others too.

Riddle_Decipher
I am an HP Employee

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